Heartbeat is a capable community platform with events, courses, and automation. But transaction fees on every plan, a 350-member cap on entry, no gamification, and no email campaigns leave room for something better.
Heartbeat charges 5% on Build, 2.5% on Grow, and 1.25% on Scale — all on top of Stripe's standard 2.9% + $0.30. A community earning $10,000/month loses $500–$790/month in combined fees on the Build plan.
Heartbeat's Build plan caps you at 350 members. Hit that ceiling and you jump from $49/month to $149/month on Grow. The Scale plan with unlimited members is $849/month.
Heartbeat has no points, no badges, no streaks, no leaderboards. For a community platform, there are no native tools to drive engagement, reward participation, or create progression.
Heartbeat's Pulse AI assists with setup and troubleshooting the platform. It does not learn from your course content or answer member questions. It is a support tool, not a teaching tool.
Heartbeat sends event reminders and push notifications, but has no email campaign builder with templates, segmentation, or scheduling. You still need a separate email tool.
The Build plan caps you at 5 automation workflows. For anything beyond basic member actions, you need the Grow plan at $149/month to unlock unlimited workflows.
Data sourced from Heartbeat's official pricing page as of April 2026.
| Feature | Tenant.so | Heartbeat |
|---|---|---|
| Community Spaces | Feeds, chat, forums, private spaces | Chat channels, discussions, 24/7 meeting rooms |
| Real-time Chat | Built-in chat rooms | Chat channels |
| Online Courses | Full LMS — video, quizzes, certificates, drip content | Courses (self-paced or cohort), drip-feed, video hosting |
| Email Marketing | Included — templates, segmentation, scheduling | Event reminders + push notifications (no campaign builder) |
| Events | RSVP, calendar sync, reminders, attendance | Virtual + in-person, ticketing, reminders |
| Gamification | Points, streaks, leagues, badges, leaderboards, 9 levels | No native gamification |
| AI Assistant | Jarvis — RAG-powered, trained on your course content | Pulse AI (setup + troubleshooting, not content-trained) |
| Automation | 14 triggers with conditional logic | Workflows (5 on Build, unlimited on Grow+) |
| Transaction Fees | 0% | 5% (Build) · 2.5% (Grow) · 1.25% (Scale) + Stripe fees |
| Member Limits | Unlimited | 350 (Build) · 5,000 (Grow) · Unlimited (Scale at $849/mo) |
| Access Control | Public/private spaces, group-level permissions, paywalled content | Access controls on documents and events |
| Customization | Themes, wrappers, custom reactions, upvoting subsystems | Branding + custom domain |
| White Label | From day one | Branded app on your domain |
| Affiliate Program | Built-in | Built-in with automated commission tracking |
| Member Matchmaking | No | Automated matching based on interests |
| Analytics & Reporting | GA4, Google Search Console, Chart.js throughout | Member analytics |
| Custom Dashboards | Liveboards with custom widgets | No |
| Migration / Import | CSV and JSON import for members, courses, content | Limited import options |
| Financial Calculators | 60+ built-in | No |
| License Key System | Built-in generation + management | No |
Every dollar your members pay goes to you. Heartbeat charges 1.25–5% on top of Stripe fees. A community earning $10K/month on the Build plan loses nearly $800/month in combined fees.
Points, streaks, leagues, badges, leaderboards, and a 9-level progression system. Heartbeat has no native gamification tools. Engagement is left entirely to content quality.
Jarvis learns from your course material and answers student questions automatically. Heartbeat's Pulse AI helps with platform setup — it does not interact with your content.
Full email campaign builder with templates, segmentation, and scheduling. Heartbeat sends reminders and notifications, but has no email marketing tools.
No 350-member cap, no 5,000-member ceiling. Grow without being forced into higher tiers.
BRRRR analysis, mortgage calculators, net worth trackers, debt payoff tools. Built in for finance, real estate, and business communities.
Sell software, plugins, or digital products with built-in license key generation and management. Heartbeat does not support this.
We believe in honest comparisons. Here is where Heartbeat has an edge.
Heartbeat automatically matches members based on shared interests. A unique feature for networking-focused communities that Tenant.so does not currently offer.
Always-on virtual rooms where members can drop in for conversations anytime. A strong feature for communities built around real-time connection.
Heartbeat has flexible ticketing with pricing options for both virtual and in-person events. A polished events experience for community-led conferences and workshops.
Themes, wrappers, liveboards, custom reactions, upvoting subsystems, granular gamification. Tenant.so gives you customization that goes far beyond branding.
Points, streaks, leagues, badges, leaderboards, and a 9-level progression system. Heartbeat has none of this. If engagement drives your business, Tenant.so has the tools.
0% transaction fees vs Heartbeat's 1.25–5% + Stripe fees. The more you earn, the more Heartbeat costs you. Tenant.so scales without taking a cut.
Unlimited members from day one. No 350-member ceiling, no forced upgrade to $149/month, no $849/month for unlimited.
60+ built-in financial calculators make Tenant.so a natural fit for communities focused on investing, real estate, or entrepreneurship.
Heartbeat's AI helps configure the platform. Tenant.so's Jarvis answers student questions from your actual course content. Setup tool vs. teaching tool.
Request early access and build your community with gamification, AI, email campaigns, and unlimited members — at 0% transaction fees.
Already on another platform? Send us your export file and we will build a custom import function for your data. No one gets left behind.
“We were paying for Circle at $129/month, ConvertKit at $79/month, Zapier at $49/month, and a separate course host. That is over $3,000 a year before transaction fees. When Circle announced another price increase and started charging extra for media storage, we decided to build the platform we actually wanted. Tenant.so is what happens when you stop stitching tools together and build the whole thing from scratch.”
Jameson Brandon
Founder & Lead Developer, Terminal Blank